Policy for Online Orders
We at Sunhee Moon love our product and know that you will love everything you purchase. If you find this not to be the case, we will accept returns for the full purchase price (excluding shipping) or exchange within 14 days of receipt. Sale items and accessories may be returned for exchange or store credit only.PLEASE NOTE:
We do not refund shipping and handling charges.
Please fill out the web order exchange form that was included with your purchase and include it with your exchange. Or email us at firstname.lastname@example.org
to notify us of the return BEFORE sending it back so we can give you proper mailing instructions as well as note the date. Returned items must have all labels attached and proof of purchase, as well as never been worn and be in the same perfect condition they were sent to you.
Please be advised that freight charges for returns are the responsibility of the customer.
If you are making an exchange, we will waive the standard shipping charges for your new order. If you want an exchange to be shipped overnight, the expedited charge for shipping will be charged to your account.Policy for In Store Purchases
Please refer to your receipt or contact the store of purchase directly.
Price adjustments are not available on any purchase.Contact Information
3167 16th Street
San Francisco, CA 94117